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CONTACT US
CONTACT US

 

Monday - Friday
9:00 - 17:00

Sales enquiries
sales@dynamicmobilebilling.com
+44 (0) 808 206 0808

Customer Care
customercare.uk@dynamicmobilebilling.com
0333 313 7900

Have you been billed? Visit phonecharges.org or contact our customer care team.

For GDPR and Privacy Policy related queries please email us at gdpr@dynamicmobilebilling.com

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MASS CALL PLATFORM

Dynamic Mobile Billing has been a trusted provider of mass call services for over 25 years, building a reputation for reliability with some of the UK's biggest call events and campaigns.

We have worked with high profile names such as

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We offer a suite of powerful features designed to support large-scale call events

Multiple Tier 1 Carrier Interconnects

Fully redundant switching
systems

Multi-site infrastructure

Seamless integration with our PCI DSS compliant payment gateways

Full integration with our multi-channel messaging platform

Supported by two interconnected networks DMB offers a comprehensive range of geographic and non-geographic numbers - more than 6 million in total

 

Our Interactive Voice Response (IVR) functionality includes:

  • Play Audio
  • Collect DTMF Input
  • Record Audio
  • Record Conversations
  • Direct read/write to MySQL database
  • API calls and external communications (JSON POST)
  • Outbound calling
  • Multi-party call handling
  • Custom CDR (Call Data Records)
  • SIP header manipulation
  • Email/FTP audio recording delivery
  • Text-to-Speech integration
  • Third-party speech recognition integration
  • Card and wallet payment integration
  • Customer support solutions
  • GDPR compliant
  • Strong Customer Authentication (SCA)
  • AI supported

Social Inclusivity

UK mobile phone ownership and penetration are substantially higher than credit and debit cards – carrier billing ensures that you capture and address the un-banked audience.

Increased Revenue

If you are currently taking payments by credit and debit card, direct carrier billing can potentially offer a higher out-payment on transactions under £5 and even over £5 dependent on the payment flow used.

More Payment options

Most consumers are unaware that their mobile phone account can be used as a form of payment for services – so it’s another income source for businesses.

More Convenient

It’s easier to use than credit and debit cards and can potentially convert up to 7x more first-time users as a result.

DMB's IVR is perfect for businesses such as

Payment Services

Telethons

Customer Support

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DMB's Platfrom offers detailed call reporting with features that include:

  • Contact Centre (AI, Real-Time Interaction, Journey Optimisation)
  • Competitions (DTMF entry, stored) – using audio playback, database read/write, and DTMF
  • Competitions (DTMF entry & Audio Recording) – using audio playback, database read/write, DTMF, and audio recording
  • Data Capture Services – using audio playback, database read/write, DTMF collection, and FTP audio files
  • Vote Lines – using audio playback, database read/write

DMB's IVR is perfect for businesses such as

Call Routing

Call Recording

Call Forwarding

Voicemail

Company Brochure 

Our company brochure delves deep into payments, payment optimisation and all other services and solutions that we offer.

Download now

Request a call back

Request a free, no-obligation call back from one of our payments experts to learn more about how we can help your business.

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