The Engage Platform by DMB
Change customer communication to drive revenue and loyalty.
Campaigns can be
ready within minutes,
through personalising each message.
Track, analyse and report
on campaign ROI in real-time.
Why choose our platform?
1. Easy to Use
You can access all of the functionality Engage offers at any time through the Hub, so messaging campaigns can be set up quickly and intuitively.
2. Fast and Effective SMS Campaigns
Integrating mobile messaging into your business helps drive direct and personal interaction with customers, helping you to increase sales, improve engagement and drive productivity.
3. Campaign Planning Made Easy
The Campaign Calendar is an innovative way of proactively creating and scheduling your mobile campaigns. View all of your scheduled campaigns and edit content or targeting based on previous campaign insight, without having to create new campaigns from scratch.
4. Effective Customer Engagement
Manage your campaign replies and inbound messages through dedicated inboxes to ensure effective customer interaction based on individual consumer responses.
5. Web Page Builder – Advanced Mobile Communications
Design, edit and publish mobile-rendered landing pages in minutes, incorporating rich content such as imagery, video and audio into your mobile communications easily.
The platform functionality
Make the Most of Your Customer Interaction
Utilise your customer database to carry out targeted messaging campaigns, giving you complete control over how your data is used.
- Collect statistics on campaigns automatically
- Analyse detailed behaviour patterns of individuals and sets of users
- Create campaign templates to match database fields
- Customise messages based on day and time
- Customise messages based on previous interactions with a specific customer
Enhanced Mobile Communications
- Launch mobile web campaigns quickly and effectively
- Full editing capability, campaign saving and upload functionality to upload media asset
- High quality, fast delivery with full campaign analytics
- Reformat content to fit specific handset types
Easy to Use Interface:
- Main Overview Page
- Enhanced Mobile Communications Options
- An Overview of All Campaigns
- An Outbound Campaign Wizard
- View of Detailed Analytics
- Setup Relays
- Reliable SMS Messaging Gateway
- HTML5 Builder
- Advanced reporting and analytical tools
- CRM and customer management functionality
- Campaign creation, scheduling and sending
- Hierarchical account administration
- Pre-pay and post-pay options
- API integration into existing business systems
- Dedicated inbox and campaign response tools
- Customisable Sender ID and SMS campaign templates
Develop deeper relationships, enhance audience engagement, increase brand awareness, improve customer loyalty and drive revenue growth.
A/B testing functionality within Engage allows you to try out new ideas such as different messages, calls-to-actions and images on sample data sets and analyse which one is likely to be more effective. With the results you can then roll out the full campaign based on content that is likely to provoke a more positive response from recipients.
Track your click-through and landing page performance with key metrics such as visitors, conversions and conversion rates to enable you to produce detailed campaign reports. Dive deeper into your campaign results.
Accessing key information on your mobile campaigns in a timely and effective manner is vital for maintaining high customer service levels. Engage displays the data that is crucial to you in an easily digestible way, and offers drill-down capabilities to manually interrogate campaign data in more detail.
Ready to Grow Your Business?
Whether you're a car park operator, a gym, a game developer, a charity, a media platform or an e-commerce merchant you will be looking for ways to best reach and engage with your customers. No matter the size of your business, DMB's mobile solutions can help take your communication with customers to the next level. Request a call from our team of experts and find out how we can help you grow your business today!